Banking issues and RBI
RBI is the regulator of all banks in India.
It sets the norms and rules for the functioning of any bank in India.
RBI regulations are stated in : http://www.rbi.org.in/commonman/English/Scripts/Notification.aspx
We can compliant against any Bank using the link http://www.rbi.org.in/commonman/English/Scripts/AgainstBank.aspx
We can also ask our question with RBI from http://www.rbi.org.in/commonman/English/Scripts/ContactUs.aspx
Note: From our experience I would suggest our people to be cautious while using ICICI bank and its accounts.